Our Reviews

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Audiologist Elise Ney is absolutely amazing! Elise Ney was recommended by my mother’s health insurance plan to obtain new hearing aids. From the very beginning she was very welcoming and professional. She helped my mother pick out hearing aids and very carefully explained how they work and advised her in follow up visits. When my mother decided she wanted a different type of hearing aid, she immediately contacted the hearing aid company and arranged to get a new set of hearing aids made for my mother and my mother (who is 92 years old) is extremely happy with the results. I highly recommend Elise Ney for her wonderful demeanor, professionalism, and willingness to do whatever she can to ensure her patients are happy and satisfied with her services.

– Regina W.

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I can highly recommend Elise Ney at the Spring Valley Hearing Center. She fitted me with my first pair of hearing aids and it has changed my life for the better. Excellent testing. Excellent analysis. Elise is just what I wanted. Someone that you see every time you go in. I have had people tell me to go to a big box store but go to a big box store for mustard and mayonnaise not hearing aids. You need someone who cares whether they are getting it right or even just getting what is best or most appropriate for you. At my most recent follow up she made a small tweak to the hearing aid sleeve that helped me hear better even after I had my hearing aids for several months. Do it. Get hearing aids. It is a positive experience with no downside

– Gary N.

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Elise Ney is knowledgeable and very skilled at matching clients to the hearing aid which is most effective for their particular kind of hearing loss. My hearing loss is atypical, and she patiently worked with me to fit and adjust the right device. She is a warm and caring professional, and I recommend her highly.

– Mary L.

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Audiologist Elise Ney is wonderful. She is patient, and thorough, and provides a clear-cut picture of your hearing status. And she is honest. Told me that my hearing was still good enough to do without hearing aids. I highly recommend her to anyone who needs to get their hearing checked.

– Bruce Alpert

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You should meet Elise at Spring Valley Hearing Ctr when you decide to meet an audiologist. Elise is both professional and interested in you as a person. She will evaluate you in an unrushed manner, give you ample time for questions, and help you in deciding what is best for you. Highly recommended.

– William Bailey

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Elise Ney is an extraordinary audiologist. She is methodical, kind, and goes to great lengths to explain test results. Elise shared a good deal of information involving factors related to hearing that I had never considered and was not aware of. I came away with a thorough understanding of how my ears were performing, how to protect them, and potential future pathways. I feel very fortunate to have been referred to her – I could not give a higher recommendation. Elise Ney’s outstanding professionalism will ensure that you leave feeling very well cared for.

– Liam Sarsfield

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Buying a top-notch, high tech hearing aid is only part of the solution. What makes it work to perfection is the specialist who is there for you to teach you and refine the technology for you. Elise Ney is fantastic. Could not recommend her more.

– Joel McCleary

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Elise Ney is an outstanding audiologist. She is knowledgeable, always available, and helpful. She doesn’t push hearing aids but helps her patients make the decision and choose the product that is best for them.

– William Schultz

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Elise Ney of Spring Valley Audiology is the best audiologist I have had over the years. Her ability to empathize and understand my hearing challenges and translate them into optimal settings in my hearing aids has been truly remarkable. My physician daughter-in-law has emphasized to me how crucial, beyond the quality of the hearing aids, are the fine-tuning skills of the audiologist: With an inadequate audiologist, top hearing aids will be limited in improving the hearing. Elise’s skills really demonstrate that. She has improved my hearing dramatically, vastly benefiting my professional and social life. This professional skill – delivered with charm and geniality and significant time dedication – makes me very glad that she is my hearing consultant.

– Seyom Brown

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My experience with Spring Valley Hearing Center and Dr. Ney has been truly outstanding. Every step of the process was clearly explained and professionally performed. Questions and concerns were immediately addressed. She recommended hearing aids that have improved my life tremendously. I am now much more aware of what is going on around me and able to participate in it better. I am really thankful that I found Dr. Ney and Spring Valley Hearing.

– Bill Ingram

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Ms Ney is a real professional who treated my wife and me as individuals: she made an effort to professionally evaluate our audiologic needs and our personal preferences. She gave direct, easy to understand explanations and did not try to oversell: she appropriately fit the proper device to our needs. This is the practice to go for in terms of professionalism, personal service, and convenience.

– Henry Masur

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I have consulted three excellent audiologists since mid-2021 for help with my high-frequency hearing loss in both ears. Ms. Elise Ney has given me—now at age 84–the best results with the hearing aids she provided. The earlier two audiologists provided other hearing aids that I wore for a month or more and turned in for refund.

Ms. Ney also gave me the best hearing test of the three and the clearest explanation of my loss and what current technology could do to improve the overall sharpness and clarity of my hearing in various environments. I chose five stars to represent her application of available technology.

My loss was caused during my two-month Midshipman (Freshman) summer cruise on the USS Iowa (BB 61) in 1957, when I was 18. Among other things, I was assigned to a gun-firing station inside one of the ship’s 5-inch/38 gun mounts, which fires two guns within the mount at a firing rate of ca. 6-8 firings per minute, as directed by a central fire-control center providing computed gun azimuth and elevation to the mount.

Several hours of extremely high-decibel firing concussions over several days—without hearing protection—produced my profound high-frequency hearing loss. My ears “rang” for days. I’m providing this detail to frame the difficulty with which Ms. Ney dealt.

– Christian Knudsen

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I really appreciated all of the attention to detail and follow up in helping diagnose and help me with my hearing problems. It has made a huge difference!

– Alex M.

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Professional, reliable, attune to your needs! Highly recommend Elise 👍👍👍

– Kathleen O’hara

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I highly recommend Elise Ney, the audiologist with Spring Hearing Center. I found the services she provided me to be excellent in every respect.

She is a knowledgeable professional who cares about her clients— she is always accessible and is very patient with clients like me who are nervous about getting the right hearing aid at the right price

Speaking of price, the first audiologist I visited used high pressure tactics to persuade me to purchase a hearing before l left his office. His over-riding goal was to make an on-the-spot sale.

In stark contrast, Elise’s primary goal was to first carefully assess the state of my hearing issues and then to recommend a hearing aid that would be best for me. She informed me of the pros and cons of different products.

Elise merits high marks fort follow-up. She takes the initiative to make sure that my hearing ability has not changed and if there’s a change, to determine whether adjustments need to be made.

Pardon the humor— I would give Elise a rating of 10 on the Bo Derek scale. 👱‍♂️

– Erwin Krasnow

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Elise Ney is a terrific audiologist aka hearing specialist. She is extremely professional and caring. She takes her time and is patient as she defines the issues and then customizes the solution for each individual. As a physician myself, I would highly recommend Elise Ney to anyone exthearing issues.

– Kurt Newman

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I have seen Elise at Spring Valley Hearing Center several times over the last year. I highly recommend her. She is professional, takes the time to clearly answer questions, made the process of choosing and getting used to hearing aids easy, and is a pleasure to work with.

– Cynthia Godes

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A change in my health insurance coverage this year forced me to find a new audiologist, and I’m very glad that I ended up working with Elise Ney at Spring Valley Hearing Center. It’s hard to imagine anyone more knowledgeable, professional, accessible, and pleasant. In addition, she recommended a new brand of hearing aid that works much better for me than my previous brand. Getting used to a new kind of hearing aid sometimes requires a few tweaks, and she has been very responsive to my requests for help with the new technology and with fine-tuning the settings. Good hearing is so important that it’s wonderful not to have to settle for second best.

– Margaret Carpenter

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I have visited Spring Valley Hearing Center three times and have found Elise Ney to be a very competent audiologist. I have received a hearing test, new hearing aids, and excellent follow up with the new aids. I recommend Elise Ney highly.

– Albert and Nancy Swingle

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I want to recommend a great and honest professional. She did not push me to spend money on the contrary she saved me a lot of money finding a solution better suited to my needs. I highly recommended this person.

– Gerard Pangaud

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I unreservedly recommend Spring Valley Hearing Center. This is my third hearing aid test and fitting, but my first with SVHC — and by far the best. Elise is a warm, friendly, knowledgeable audiologist who listens to her patients and answers all questions fully and in a way that is easy to understand. The hearing aids she fitted are the BEST I’ve ever had (Signia) and have made my work and personal life so much more rewarding and pleasurable. I’m a person who makes his living by LISTENING to people and my leisure time is consumed with music and theater, all of which have been greatly enhanced by a professional who know what she’s doing. Five stars! I can’t recommend her more highly.

– Joe Strickland

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Elise Ney was knowledgable, compassionate to my needs and very helpful in helping me find a solution/product. I have been following up with her over the last couple of months and have been very happy with the service. I would highly recommend Spring Valley Hearing Center.

– Alison Reynolds

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Professional, courteous and competent. Very pleasant experience.

– Richard Ringell

 

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I have been a patient of Ms. Ney’s since 1989 . Through well over a dozen aids throughout the years I have always found her knowledge of my hearing loss strictly, “top drawer”. On those occasions where my aids needed repair, the turn around time was super fast. Ms. Ney is just a great person to find a solution to your hearing loss. She will find the proper unit to suit your particular problem without any type of sales rush. I wish all my ailments were as easy to correct as my hearing loss in both ears.

– 56cajunman

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Wow….super service….professional and seamless with complete focus on what is the best assist for your hearing loss…Superb follow up……Service does not get any better…highly recommend.

– Glenn Inrig

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I worked with Elise from start to finish and she was excellent in responding to all my concerns. I am pleased with my aids and service!

– Joan Dodge

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I went for a visit with Elise Ney at the urging of my wife. I did not think that I had a hearing problem. Ms Ney greeted us warmly, exhibited professionalism, and communicated successfully to help me understand that I actually did have a problem discerning certain sounds. She worked diligently to customize the sounds and to achieve a perfect fit with the devices. I highly recommend Elise Ney to anyone in need of an excellent audiologist.

– Adnan Shindala

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I have been a patient of Ms. Ney’s for several years. She is a compassionate and caring Audiologist who is always willing to listen and provide individualized care. She works with the latest technology and offers wonderful expertise. Highly recommended

–  Cheryl Krissoff

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I’ve been a patient here for many years and have always been extremely pleased. Ms. Ney is thorough, helpful, and caring; I have never felt rushed during an appointment and I have always received great recommendations. It’s a pleasure to be a patient here!

– Rachel James

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I have been seeing Elise Ney for well over a year and have found her to be both professional and knowledgeable. In addition, I would like to emphasize that she has always been accessible and eager to make sure that my hearing aids are working for me. She does a superb job at helping to make choosing a hearing aid a uniquely satisfying experience. Thank you Elise!

– Julia Lester

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Working with Elise Ney has been an excellent experience. I had very poor service elsewhere trying to get hearing aids for the first time. I was prescribed exactly the wrong devices, as it turns out. Elise fixed that, and I have near perfect hearing now. She really knows her craft, and I would recommend her to absolutely anyone.

– J. David Sandler

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I have been a patient of Ms. Ney’s for many years and can honestly say that she provides exceptional and individualized care. She is compassionate and truly goes that extra mile for her patients. She understands the latest technology and works hard to make your experience successful. Highly recommend.

– Austin Reed